Privacy Policy

Draft for legal review. This policy explains how CROE – Centro de Reabilitação Odontológica e Estética handles the personal data of people who visit the website and get in touch, in accordance with Brazil’s General Data Protection Law (LGPD, Law No. 13,709/2018).

1. Who is the data controller

CROE – Centro de Reabilitação Odontológica e Estética, Rua Professor Francisco Fonseca, 47, rooms 201 and 202 (first floor), Bacaxá, Saquarema, RJ, Brazil. Contact: croeodonto@gmail.com.

2. What data we collect

Data you provide in the contact form: name, phone number, treatment of interest and message.
Browsing data collected by cookies and analytics tools, such as pages visited, device type and how you reached the site.
Data exchanged in WhatsApp conversations, when you choose to contact us that way.

3. What we use the data for

To reply to your enquiry and book appointments.
To improve the website and understand which content is most useful.
To measure the results of advertising, in aggregate form.

4. Legal basis

We use your data on the basis of your consent (contact form and non-essential cookies) and CROE’s legitimate interest in responding to the enquiries we receive.

5. Sharing

Your data is never sold. It may be processed by suppliers who help us run the website and analytics (hosting, Google Analytics, Meta), always within the purposes described here.

6. Cookies

We use essential cookies to make the website work and, with your consent, analytics and advertising cookies. You can change your choice at any time in the cookie notice.

7. How long we keep data

We keep data for as long as needed to fulfil the purpose of your enquiry, or for the period required by law.

8. Your rights

You can request access to, correction, deletion or portability of your data, and withdraw your consent, by emailing croeodonto@gmail.com.

9. Updates

This policy may be updated. The current version is always on this page. Last updated: 18 October 2026.